Terms of Use
This website is operated by Miss Aisha, trading as Miss Aisha (legal name: Asha Aden), a company located in The Netherlands.
This agreement applies as between you, the User of this Website and Miss Aisha, the owner of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4–11 and 15–25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12–14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
This agreement applies as between you, the User of this Website and Miss Aisha, the owner of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4–11 and 15–25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12–14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a confirmation email to you indicating that your order has been accepted.
1. Definitions and Interpretation
• Account: collectively the personal information, Payment Information and credentials used by Users to access Paid Content and/or any communications System on the Website.
• Content: any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website.
• Facilities: collectively any online facilities, tools, services or information that Miss Aisha makes available through the Website either now or in the future.
• Services: the services available to you through this Website, specifically the use of the Miss Aisha proprietary e-learning platform offering English language courses to Somali students.
• Payment Information: any details required for the purchase of Services from this Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and IBAN codes.
• Premises: our place(s) of business located in The Netherlands.
• System: any online communications infrastructure that Miss Aisha makes available through the Website either now or in the future, including web-based email, message boards, live chat facilities, and email links.
• User / Users: any third party that accesses the Website and is not employed by Miss Aisha in the course of their employment.
• Website: the website that you are currently using (www.missaisha.com) and any sub-domains unless expressly excluded by their own terms.
• We/Us/Our: Miss Aisha, a company located in The Netherlands.
2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.
3. Business Customers
These Terms and Conditions also apply to customers procuring Services in the course of business.
4. Intellectual Property
1. All Content included on the Website, unless uploaded by Users, including but not limited to text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software, is the property of Miss Aisha, our affiliates, or other relevant third parties.
2. You may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated or given our express written permission.
5. Third Party Intellectual Property
1. Intellectual property rights in product images and descriptions belong to the manufacturers or distributors.
2. You may not reproduce, copy, distribute, store, or re-use such material without express written permission.
6. Fair Use of Intellectual Property
Material from the Website may be reused without written permission where exceptions under Dutch copyright law or applicable EU legislation apply.
7. Links to Other Websites
This Website may contain links to other sites. We are not responsible for the content of such websites and disclaim liability for any loss or damage arising from their use. Inclusion of a link does not imply endorsement.
8. Links to this Website
You may link only to the home page (www.missaisha.com) without prior permission. Deep linking requires express written consent via info@missaisha.com.
9. Use of Communications Facilities
Users must:
• Not use obscene, abusive, or offensive language.
• Not submit unlawful, harassing, threatening, or discriminatory Content.
• Not submit Content intended to promote or incite violence.
• Use English language for communication.
• Not impersonate Miss Aisha staff or representatives.
• Not use the System for unauthorised mass-communication (spam).
We reserve the right to monitor, retain, and, if necessary, modify communications made through our System in compliance with privacy laws.
10. Accounts
• Certain Services require an Account with personal/payment information.
• Provide accurate and up-to-date information.
• Do not share your account details.
• If you suspect unauthorised use, contact info@missaisha.com.
• Usernames must comply with Clause 9.
11. Termination and Cancellation of Accounts
• We may suspend or terminate accounts at our discretion.
• Termination notifications will be sent via email.
• Any pending orders or payments will be cancelled.
12. Services, Pricing and Availability
• Service descriptions are accurate at the time of publishing but may vary slightly.
• Prices may change at any time.
• Services are subject to availability and order confirmation.
13. Orders and Provision of Services
• Your order is a contractual offer; a binding contract forms upon sending a confirmation email.
• If your order is not accepted, no payment is taken and pre-payments will be refunded.
14. Cancellation of Orders and Services
• EU consumers have a 14-day cooling-off period from the day the order is confirmed.
• Immediate Course Access: By starting a course immediately (accessing lessons/resources), you waive the right to cancel. No refunds will be issued once access has begun.
• If the course is not started, cancellation within 14 days is possible with a full refund. Contact info@missaisha.com.
• Exceptions (technical delivery issues) will be handled case-by-case at our discretion.
15. Privacy
Use of the Website is governed by our Privacy Policy, incorporated by reference.
16. How We Use Your Personal Information
All personal data is handled in accordance with EU GDPR and Dutch data protection laws.
We may use your data to:
• Provide Services
• Process payments
• Inform you of new courses/offers (you may unsubscribe anytime)
We will not share personal data with third parties without your explicit consent.
17. Disclaimers
• We do not guarantee the Website will meet your requirements or be error-free.
• Content is educational and not legal/professional advice.
• You use the Website at your own risk.
18. Changes to the Facilities and Terms
We may update the Website and Terms at any time. Continued use constitutes acceptance.
19. Availability of the Website
Provided “as is” and “as available.” We aim for uptime but do not guarantee uninterrupted service.
20. Limitation of Liability
• No liability for indirect, incidental, consequential, or punitive damages.
• Liability remains for death or personal injury caused by our negligence or fraud.
• Not liable for force majeure events (natural disasters, internet outages, government actions).
• Total liability for direct claims is limited to the amount paid for the course.
21. No Waiver
Failure to exercise any right does not waive that right.
22. Previous Terms
Current Terms prevail over prior versions.
23. Third Party Rights
No third-party rights are conferred.
24. Communications
Contact: info@missaisha.com. Notices are deemed received:
• The day of sending (email on a business day)
• Next business day (email on weekend/public holiday)
25. Law and Jurisdiction
These Terms are governed by Dutch law. Disputes will be handled by Dutch courts.
26. Course Access and Updates
• Miss Aisha may update or remove course content for quality and relevance.
• Updates may include lessons, exercises, videos, or resources.
• Major updates will be communicated via email or account. Updates do not entitle you to a refund.
27. No Guarantee of Results
• No guarantees for learning outcomes, language test results, or fluency.
• Progress depends on your effort, participation, and commitment.
28. Dispute Resolution and Mediation
• Contact info@missaisha.com first to resolve disputes.
• If unresolved, parties agree to attempt mediation before legal action.
• Governed by Dutch law; courts of The Netherlands have jurisdiction.
29. Certificates of Completion
• Certificates issued only when all modules/assignments are completed.
• Not formal academic qualifications; do not guarantee employment or specific language levels.
30. Force Majeure
Miss Aisha is not responsible for delays or failures caused by events beyond our control (natural disasters, power outages, internet disruption, government actions).
31. User Responsibilities and Acceptable Use
• Accounts and materials must be used responsibly for personal education.
• Accounts are personal and non-transferable.
• Content may not be copied, distributed, or publicly shared without permission.
• Do not disrupt Website functionality or use for unlawful purposes.
• Violations may result in account suspension, termination, and legal action.
32. Marketing & Communication Consent
• By creating an account or purchasing courses, you consent to receive emails about course updates, platform news, and promotions.
• Opt out anytime via “Unsubscribe” or info@missaisha.com.
• Miss Aisha will not share your information for marketing without consent.
• Account, course, and legal/admin emails may still be sent even if marketing emails are unsubscribed.
33. Digital Content License
• A limited, non-transferable license is granted for personal educational use.
• Content may not be copied, distributed, publicly displayed, or sold without written permission.
• All IP rights remain with Miss Aisha.
• Violations may result in account termination and legal action.
Contact: info@missaisha.com
Website: www.missaisha.com
Last Updated: October 2025
Last Updated: October 2025
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